Existing Legacy Customer

Yes, you may remain with your current package with or without contract. However, the new package has more benefits, i.e. full live sports coverage for your customers.

Based on your business segment, you may subscribe to BizOne with 2 or 4 multiroom. If you require an additional decoder, you may opt for additional multiroom at RM300/RM500 based on business segment.

Unfortunately, once you had suspended your old plan, you may need to reconnect with the new plan with a new registration.

Yes, you are required to pay one-month security deposit when you switch to the new BizOne pack. However, if you have paid a security deposit with your existing subscriptions, this security deposit amount will then be adjusted/top up/brought forward to this new plan accordingly.

Standard penalty charges are [(Remaining month of contract x Monthly subscription fees) + subsidy amount (if you have utilized)]. The final penalty charges will be charged to your account.